Privacy Policy.
How we collect, use, and protect your information. Written in plain English.
This Privacy Policy explains how ZORVINAKO LTD ("ZORVINAKO", "we", "us", "our") collects and uses personal information about you when you use our website zorvinako.com or otherwise interact with us. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Information we collect
We only collect what we need to respond to you or run our business responsibly:
- Information you provide — for example, your name, email address, phone number, subject and message when you use our contact form or email us.
- Technical information — such as your IP address, browser type, device information, and pages visited, collected automatically when you use our website.
- Cookies and similar technologies — used only where necessary for the site to work properly and to help us understand how it's used.
2. How we use your information
We use your personal information to:
- Respond to your enquiries and provide the information or services you request.
- Improve our website and the way we work.
- Comply with our legal obligations.
- Protect the security of our services and users.
3. Legal bases
Under UK GDPR we rely on the following legal bases:
- Consent — where you have given us clear permission.
- Contract — where processing is needed to deliver a service you asked for.
- Legal obligation — where we must process data by law.
- Legitimate interests — where we have a genuine business reason and it does not override your rights.
4. Sharing your information
We do not sell your personal information. We only share it with trusted service providers who help us operate (such as our website hosting and form provider), and where required by law.
5. Data retention
We keep your information only as long as is necessary for the purposes described above, or as required by law. Contact form submissions are retained for up to 24 months unless a longer period is needed to respond to an enquiry.
6. Your rights
Under UK data protection law you have the right to:
- Request access to your personal information.
- Ask us to correct information that is inaccurate.
- Ask us to erase your information.
- Object to or restrict certain processing.
- Request the transfer of your information to another provider.
- Withdraw consent where processing is based on consent.
To exercise any of these rights, email us at zorvinako@gmail.com. You may also complain to the UK Information Commissioner's Office (ICO) at ico.org.uk.
7. Security
We use industry-standard measures to protect your information. No online service can be 100% secure, but we take reasonable steps to reduce risk.
8. Cookies
We use only essential cookies required for the site to function. If we introduce non-essential cookies in future, we will ask for your consent first.
9. Changes to this policy
We may update this policy from time to time. When we do, we will update the "Last updated" date at the top of this page.
10. Contact us
If you have any questions about this Privacy Policy, contact us at:
ZORVINAKO LTD
128 City Road, London EC1V 2NX, United Kingdom
Email: zorvinako@gmail.com